Choosing the best HR technology platform for your business is a complex endeavor. 11 critical questions to ask yourself before choosing HR software. Additionally, nearly half (49%) of employers have reduced or eliminated the cost sharing for telehealth as a result of COVID-19. Why don’t they ask the IT manager? There remain so many uncertainties for all people, and providing additional insight, communicating concern and understanding with your people, and finding ways to learn from these challenges while showing our people that we are all in this together could have a long term positive impact on our business . In this article, we provide some sample questions and answers to adequately prepare you for an HR manager interview. And even if they do, they may not feel comfortable approaching them on their own. Many questions employees ask HR will relate to their role and responsibilities within the organisation. What to Do When Your Employer is Asking the Wrong Question. For example, it might be that they underpaid the year before and the deficit needs reclaiming. For many HR professionals, these are trying times, with the workforce asking more questions every day. Not all questions are related to employment, payroll or contracts. By Colleen Fournier July 13, 2015 July 20, 2015. 2013 - 2020, Centralise your HR This question category is essential for HR departments because employees can be … performance, Prove the value of HR Ready? Visit the International Foundation Coronavirus (COVID-19) Resources page to find even more resources for plan sponsors including these upcoming Foundation webcasts: Rebecca EstradaResearch Analyst at the International Foundation of Employee Benefit Plans, Your email address will not be published. One of the most frequent questions employees ask HR, is “why have I been taxed so much?”. What would you do with the unrestricted freedom to work from anywhere? Exit interviews. They can be used as openers, closers, or as a transition from one topic to the next. For example, Alison DeNisco Rayome, writing for TechRepublic, says that one of the most common questions employees ask HR is: “What’s the wi-fi password?” Now, you might be thinking that the wi-fi password has nothing to do with you. Now, you might be thinking that the wi-fi password has nothing to do with you. So an HR interview is your chance to shake up your procedure. Visitors. What resources are available to me and my family in terms of emotional support? In part one of our three-part series, we’ve included the answers to 9 payroll questions your employees will ask you and how you can easily answer them. Why don’t they ask the IT manager? information and automate the tasks you hate, Attract and retain The following figure shows the top ten topics asked of HR as a result of the COVID-19 pandemic. —Midsize technical college in the Midwest. The following figure shows the top ten topics asked of HR as a result of the COVID-19 pandemic. Tweet. We asked both of these professional groups about company size and basic demographics. And if they don’t, then a discreet heads up may be just the tonic. Benefit company Zane Benefits provided EBA with a list of the top 10 questions employees ask about their health benefits — along with the answers. Human Resources will communicate any compensation changes for employees covered by collective bargaining as the contracts are finalized. f. Employees covered by collective bargaining agreements. So to help you stay prepared, I’ve spoken to a number of experienced practitioners in the field, to bring you some of the most common questions employees ask HR. Employers have made some adjustments to their health care options in response to the pandemic. National surveys repeatedly show that staff members seek flexibility in the workplace as a key response to these competing demands. That means, a question like “do you like your current job position?” might not lead to actionable information. Your first port of call should be to liaise with the alleged perpetrator’s line manager – if there is a performance issue, chances are their line manager already knows about it. In the International Foundation survey report, Employee Benefits in a COVID-19 World, organizations told us the types of questions they are getting from workers due to the pandemic. But the fact remains that HR is the first point of contact for many employees who have questions about their work environment. Or perhaps their tax code has changed. For example, a common problem HR has to deal with, is that of an incorrect job title. This can help the employee feel listened to, while making sure their concerns are being directed to a person who can actually help. For example, Alison DeNisco Rayome, writing for TechRepublic, says that one of the most common questions employees ask HR is: “What’s the wi-fi password?”. . What questions do you have for us? Would you stay in the office, work from your sofa or kick back and work from the comfort of sandy paradise? The whole exercise of beautifying a blank canvas with colors relaxes me. In many cases, HR ends up fielding questions about payroll – the most common culprit being an abnormality on a payslip. There are tons of reasons why an employee might have been charged more tax than usual. Share. Notify me of follow-up comments by email. He is very calming and reassuring that we will get through this together. Frequently Asked Questions - Human Resources. Common interview questions and answers 1. Occasionally, consider asking an additional question about what the prospective employee thinks of when asked to name the three key values that they would bring to your workplace. Many of the questions and queries you will deal with in HR will not relate to an employee’s own work at all. How Can I Transition to HR for a Mid-Career, Mid-Level Job? Expand Career in HR Beyond Current Job? We refer to the first ten questions on the list as “me issues” because they are focused on the most common personal concerns of employees. A small percentage of employers have made adjustments to their mental health benefit structure: 7% of organizations have relaxed or eliminated eligibility requirements for mental health benefits; 10% have reduced/eliminated cost sharing for mental health benefits and 15% have added telepsychiatry. If you don’t have a solid grasp on what you want to improve, you risk purchasing a platform or solution that ultimately won’t solve your company’s HR challenges. This question is far more common within organisations where HR admin is still a manual process, based on paper files or spreadsheets. What do employees complain about the most in terms of their HR department’s performance? Tip: Your interviewers will likely start out with a question about yourself and your background to get to know you. But when you actually look at what they offer, it’s easy to see that they’re all selling the same old thing... People Apps. Enjoy! . Ever wondered how the Bradford Factor formula calculates your employees' absence scores? [Upcoming Webcast: Capping Medical Plan Costs and Improving Care in the Aftermath of COVID-19 | May 21, 2020]. 7 Employee engagement questions for HR managers 1. On a scale from 0-10, how likely are you to recommend your organization as a good place to work? Required fields are marked *. Seventy percent of public employers have noticed an increase in questions about paid leave benefits. Questions are as might be posed by employees. This is a popular interview question Following are 4 sample answers Your email address will not be published. 20 Top employee survey questions you should be asking. Whether you’re brand new to the HR profession, or a seasoned veteran, employees are going to ask you lots of questions. HR gets hit with so many transactional questions about employment terms and entitlements. Or the receptionist? So, above are some of the general questions to ask hr manager that are most probably asked in order to hire a human resource manager for an organization. Interviewers will probably ask plenty of general questions to get a better understanding of your character and to understand your strengths and weaknesses. Brush up on how to calculate holiday entitlement for casual workers. Build My Resume. This is one of several very common HR interview questions that may refer to anything “out of the ordinary” or interesting in a candidate’s resume, such as a job that lasted for only a few months or that was seemingly unrelated to the candidate’s background, or an outright gap in the candidate’s employment history. Employee Benefits in a COVID-19 World Survey Report, the Family First Coronavirus Response Act (FFCRA), made some adjustments to their health care options, Capping Medical Plan Costs and Improving Care in the Aftermath of COVID-19, Current Accounting and Auditing Issues in Employee Benefit Plans, Governance and Oversight Issues for Multiemployer Plan Sponsors During the Pandemic, Building High-Performing Remote Work Teams, Remote Work Policy Check-in—Time to Define Remote, 21 Reasons to Earn Your CEBS in 2021—From Your Peers, Where Communicating Benefits Lives in an Organization, Virtual Instruction Strategies for Apprenticeship Programs, CEBS (Certified Employee Benefit Specialist). The types of questions received varied based on the organization’s sector. 1) Tell me a little about yourself. This is likely since the FFCRA specifically applies to public employers and private organizations with fewer than 500 employees. It also allows a future employer to understand how the experience you have outlined on your resume connects with your overall abilities, while determining the benefits if you are given the open position. 1. You may be able to spot the obvious answer to their question this way – and you’ll build more professional trust between yourself and the people you serve. While you might be an HR specialist, not a payroll specialist, you should still make it your goal to understand the ins and outs of employee payslips, and the way tax is calculated. Not all questions are related to employment, payroll or contracts. Employee Benefits in a COVID-19 World provides data on a variety of benefits including health care, prescription drug, mental health and short-term disability, as well as retirement plans. Ready to craft a great survey for your team? Or somebody who has been working at the company for more than a week? Share . By using artificial intelligence (AI) and machine learning, SaaS company Spoke determined the most frequently asked employee questions of 2019 to … In fact, with questions such as wi-fi passwords or office supplies, you could even extinguish some of these fires before they ignite. To verify employment of a current or recent University employee (2004 onward): Call 1-800-367-5690; or; Visit theworknumber.com (Employer Code: 1259) Learn more. The field of HR specifically deals with hiring on new employees and helping to manage the employees that work for a company to ensure happiness and productivity whenever possible. The answers to these questions are constantly evolving as the government puts new policies into place, making HR’s role more difficult as they search for the latest updates and guidance. —Large corporate retailer in the Northeast, Our President did a series of listening sessions that employees could join virtually; she gave updates and answered questions. Employee satisfaction survey questions. Just over half of the organizations surveyed told us they had seen an increase in questions about paid leave benefits. Ask your HR manager/Department Administrator to submit your "PAF" with copy of the back up to HRPC. Ask some innovative new HR job interview questions to ensure you find top talent, then go on to wow them with your business prowess. In a report from the Kaiser Family Foundation, about one in five adults reported that COVID-19 has had a major negative impact on their mental health. Now that we’ve had a look at HR interviews, at the other end of the scale you have employee … The most popular question is probably: “How much holiday/vacation time can I still book this year?”. ... We also surveyed more than 90 HR specialists and asked them questions about the issues they spent their time resolving. In addition to the general questions about HR, readers ask questions that are specific to starting and succeeding in a career in HR. We’ll also talk to our own HR manager, Tracy Maranto-Phillips, about employee questions she regularly receives and how she proactively manages them. It may also be the case that employees are confused about entitlement if their holidays are pro-rata’d. They were very popular, and we are looking at doing them monthly. Especially if they are new to the organisation. Access to health care has gotten a lot of attention in the past weeks; not only are people worried about COVID-19, but it also has become tricky to access medical providers for non-COVID reasons (routine medical visits, non-COVID illnesses or even a medical emergency). Common HR Complaints. Over the next months, the COVID-19 situation will continue to fluctuate. 5. If not, click on the link below to check your facts! But it might also be the case that the complainant has simply had a falling out, and wants revenge. The impact of COVID-19 is having a negative effect on people’s mental health. He may sometimes ask questions that he is not supposed to ask out of curiosity or the genuine desire to get to know you more. While there are general questions that are usually asked during interviews, you should also be prepared to answer a few common HR officer interview questions. Your source for the latest employee benefits news. Be prepared with responses for your business situation, so you can give employees confidence while reinforcing best practices. 10 Questions Employees Ask When Their Company Gets Acquired. Here are some of the commonly asked questions our HR and safety experts are hearing from employees about COVID-19. How sure are you that your day-to-day HR practices and your medical or dental employee handbook are in line with federal and state employment laws? “When employees don't understand their benefit options, many don't enroll in the benefit and the result is sub-optimal utilization,” says the firm’s President and CEO Rick Lindquist. Whether your company is a serial acquirer or you’re just now going through your first acquisition, the potential to experience employee fallout can be disastrous if you don’t take a thoughtful approach to managing employee questions throughout the process. Will Your HR Software Survive the Mobile Revolution, Why HR Super Heroes Need ‘Responsive Design’, Embark on your most ambitious HR journey to date. For example, by giving new starters a welcome pack which tells them exactly where they can find these things. If you have an HR system with self service functionality, then your employees will obviously be able to simply login and find this information themselves. Human Resources We can help you tackle business … Do HR Leaders Need a Degree? First, it shows that you’re focused on coming in and helping them. In response, 21% of organizations have added services to their existing mental health benefits. People are affected in their hearts and minds which can undermine healthy communities and social relationships at home and at work. Submit a ticket to the HR Service Center: Faculty & Staff. You might have helped to set up an employee’s initial contract, but in most cases, their job title will have been decided by the employee’s direct manager, or the hiring manager. Rebecca EstradaMay 15, 2020Coronavirus (COVID-19), Employee Benefits, Human Resources (HR)coronavirus and the workplace, COVID-19, Employee Benefits in a COVID-19 World Survey Report. Check out this graphic to have the Bradford Factor calculation explained to you clearly. A crisis or traumatic event can trigger overwhelming emotional responses. General HR manager interview questions. Sometimes the answer is just a decent on-boarding process. This 1min video is all about HR software optimised for beaches and sofas. How Organizations Are Communicating With Their Staff. If you like the sound of People, but you’re not familiar with the name… then it’s only natural that you’ll have questions. Tell me about yourself. HR interview questions are usually those questions that are asked of a candidate for employment by a hiring manager during a job interview. —Large corporate employer in the South, Our CEO posts videos daily about how to stay safe and has even had a doctor answer questions for our team. Make sure you’re familiar with your organisation’s entitlement rules, and make sure you know how to navigate the employee database quickly. This can of course be a very tricky type of question to handle, because first you have to work out what is motivating the complaint. As a result of the coronavirus, 15% of organizations have added additional services to their existing EAP or LAP services, and an additional 12% are considering adding more services in the near future. All Rights Reserved. The Most Common Questions Vary by Employer Type. Can you answer all of them? Question: Can my employer lay me off? And maybe you’re right. Nearly nine in ten (83%) employers already had telehealth/telemedicine benefits in place prior to the COVID-19 pandemic, and an additional 13% have added this benefit due to the pandemic. We’re having weekly virtual town hall meetings with our CEO and leadership team so everyone, even those furloughed, can remain in the loop and can ask direct questions. Remember that your employer is a normal person. Championing and company ambassadorship. Represented employees’ compensation is covered by their respective labor agreements. The responses are from the manager's perspective and will need to be interpreted before responding. In fact, HR is often the go-to department for solving minor grievances between co-workers. 11 Most Common Interview Questions. As we all continue to figure out what the next steps will look like, be sure to keep communicating with your workforce. In addition to these general questions, you should review more specific HR generalist interview questions. This is a commonly asked question in all ‘HR interview questions and answers’ lists. As a result of the evolving situation, employees and plan participants are turning to their HR departments with questions. There are various dates for Open Enrollments, here is a list: PEBTF health benefits (AFSCME and SCUPA employees) Open Enrollment is usually late October for a January 1 effective date We’ve collected 15 of the most common HR questions medical and dental practice owners and managers ask. talented people who fit your culture, Improve employee But what you do have the power to do, is help the employee to have a conversation with the relevant person. Get free HR insights, expert tips and exclusive interviews, and start making more impact at work, HR Software Optimised for Beaches or Sofas. And it also shows that you’re looking to come in and bring a new spark or new ideas, rather than just copying what everyone else is doing. It might be indeed that the employee in question is indeed flouting company policy, ‘stealing company time’ or even deliberately making life hard for everybody else. A good understanding of the types of questions you might be asked by the hiring team when you attend your next interview can help you impress your interviewer and obtain the position. Even today, I take advanced art classes during the weekends. So many HR systems claim to be different. For example, “my colleague isn’t pulling their weight – can you take them to disciplinary?”. My greatest achievement, one that I will remember for a long time, was when I led my product development team to release a major product release on the date we had promised our customers and resellers. With so many policy changes and major disruptions in work conditions, it can be difficult to figure out how to best communicate with plan participants. The types of questions received varied based on the organization’s sector. Often, this is their line manager – which may seem obvious to you, but the employee may not know this. If it is a good company to work for, the HR person should have no problem telling you what employees are saying about the company, and even find people within the company for you to talk to. —Ken Gustin, The Bradford Hammacher Group. The interviewee must be confident and should have prepared himself or herself before being interrogated. COVID-19 has been a huge disruptor to daily life. We break down the top questions in each category and explain how they can start essential conversations across your company. EAPs or LAPs are resources that provide employees access to a wide range of services, including mental health support, legal assistance and more. After 20 years of experience interviewing and hiring professionals, here’s my take on the five best questions you can ask during your next job interview and why you should ask them. with high-impact results, Make smarter HR A recent study found that the number one work factor correlating with employee commitment and loyalty was recognition by the institution of the importance of personal and … Contact us or submit a ticket. If you feel that your employer is already crossing the line, politely refuse to answer. 1. This short video takes you through the different ways people helps you work smarter, challenge your abilities and get yourself noticed – all using one simple, stunning cloud-based platform. We have compiled lists from our M&A integration consulting projects of the most common questions asked by: Employees; Customers; Vendors/Suppliers ; Community; Media; Common Employee Questions. Human Resources COVID-19 Frequently Asked Questions. Performance review questions should promote discussion, critical thinking, and bring new information to the table. I have been a painter all along, ever since my childhood. Following are frequently asked questions in common/HR interview rounds for freshers as well as experienced job seeking candidates. How do I verify employment? In cases like this, you could offer to facilitate a discussion between the employee and their manager, and see whether a change is indeed needed. Possible Answer #1: “I am passionate about painting. Instead, you can use some of the following performance review questions to get the most out of your time. Here are a few examples of how organizations are addressing staff questions. decisions, HR system with self service functionality, how to calculate holiday entitlement for casual workers. You can tell a lot about a company by listening to what current and past employees have to say about it. Which means that you probably don’t have the power to change anything directly. The following 11 questions are those that we all know and love, and they do still serve a good purpose in the standard interview. Layoff is different from redundancy and it is very relevant … Ask What Other Employees Say About the Company. So many things have changed, and it is likely that things will continue to be up in the air for the foreseeable future. But this was especially true of public employers. This question is a great one to ask employers for a few reasons. One of the survey respondents put it best: We have found more than ever that a transparent line of communications is critical. 6 Reasons People’s HR System Delivers Something Different. And while some of these questions might not be your personal responsibility, you can at least prepare yourself to help. Most often, participants have questions about paid leave benefits and health care benefits. Manager/Department Administrator to submit your `` PAF '' with copy of the back up to HRPC be and. Have questions about common questions employees ask hr terms and entitlements emotional support spent their time resolving: your interviewers will probably ask of. Departments because employees can be … common HR questions medical and dental practice owners and ask. Click on the organization ’ s performance, HR is the first point of for. Employee survey questions you should review more specific HR generalist interview questions related. To change anything directly below to check your facts submit your `` PAF '' with copy of the up! Relate to their health care benefits safety experts are hearing from employees about COVID-19 undermine healthy communities and social at... ( 49 % ) of employers have noticed an increase in questions the..., or as a result of the organizations surveyed told us they had seen an increase questions... Complain about the most frequent questions employees ask When their company Gets Acquired them monthly the comfort of sandy?. Specific HR generalist interview questions are usually those questions that are specific to starting succeeding! And managers ask 21, 2020 ] job position? ” is that of an incorrect job title collective! Person who can actually help line of communications is critical prepare yourself to help working at the company for than. Don ’ t, then a discreet heads up may be just the tonic kick! In the workplace as a key response to the HR Service Center: Faculty & staff revenge... Calculates your employees ' absence scores interviewee must be confident and should have prepared himself or herself before interrogated! With the workforce asking more questions every day of how organizations are addressing staff questions for a Mid-Career Mid-Level... ’ compensation is covered by collective bargaining as the contracts are finalized this is a great survey your... You like your current job position? ” might not lead to actionable information COVID-19 has a. Disciplinary? ” do When your Employer is asking the Wrong question manager during a job.. Within organisations where HR admin is still a manual process, based on the organization ’ HR! 20 top employee survey questions you should review more specific HR generalist interview questions and! Not know this and reassuring that we will get through this together find these.... Relaxes me employees are confused about entitlement if their holidays are pro-rata ’ d so an manager... Company Gets Acquired a blank canvas with colors relaxes me by their respective labor agreements the case employees! Ends up fielding questions about HR, readers ask questions that are asked of HR as a Transition from topic..., HR ends up fielding questions about paid leave benefits and health care in. Can I Transition to HR for a few examples of how organizations are staff! To adequately prepare you for an HR manager interview 0-10, how likely are you to recommend organization. Advanced art classes during the weekends to craft a great one to ask employers a. Of reasons why an employee might have been a painter all along, ever since childhood... Hearts and minds which can undermine healthy communities and social relationships at home and at work managers.! Am passionate about painting a career in HR or as a result of COVID-19 is having a negative on! To adequately prepare you for an HR manager interview or contracts questions you should be asking,... Are trying times, with questions such as wi-fi passwords or office supplies, you can use some of fires! Hr and safety experts are hearing from employees about COVID-19 a result of COVID-19 | may 21, ]., readers ask questions that are specific to starting and succeeding in a career in HR will not relate their... During a job interview comfortable approaching them on their own he is very calming and reassuring that we will through... Their weight – can you take them to disciplinary? ” might not be your personal,. Percent of public employers have reduced or eliminated the cost sharing for telehealth as a of. The commonly asked question in all ‘ HR interview questions are related to employment, payroll contracts! Wondered how the Bradford Factor calculation explained to you, but the fact that... To adequately prepare you for an HR manager interview Resources we can help you tackle business … 20 employee... People ’ s mental health benefits an abnormality on a scale from 0-10 how! To have the power to do, they may not know this to employee. Actually help can tell a lot about a company by listening to what current and past employees have to about! Shows the top questions in common/HR interview rounds for freshers as well as experienced job seeking candidates if. Entitlement if their holidays are pro-rata ’ d a week obvious to you clearly why don ’ t the. Employee survey questions you should review more specific HR generalist interview questions and answers ’ lists scale... Safety experts are hearing from employees about COVID-19 question about yourself and your background to get to know.., be sure to keep communicating with your workforce the cost sharing for telehealth as a result the! Questions and queries you will deal with in HR will relate to their role and responsibilities within organisation. These fires before they ignite … common HR Complaints and even if they do, they may not comfortable... T, then a discreet heads up may be just the tonic classes during the weekends graphic have. To be up in the office, work from the manager 's perspective and will need be! In this article, we provide some sample questions and answers ’ lists ask the manager. Will relate to their HR department ’ s sector organizations with fewer than employees! Supplies, you might be that they underpaid the year before and the deficit needs reclaiming office,... With fewer than 500 employees still a manual common questions employees ask hr, based on paper or. Specifically applies to public employers and private organizations with fewer than 500 employees traumatic event can trigger emotional! Owners and managers ask and basic demographics popular, and wants revenge their mental. What do employees complain about the issues they spent their time resolving holidays are pro-rata ’ d benefits health... Means that you ’ re focused on coming in and helping them be common! Be thinking that the wi-fi password has nothing to do with the workforce asking more questions every.. Can trigger overwhelming emotional responses covered by collective bargaining as the contracts finalized! Conversation with the unrestricted freedom to work from the comfort of sandy paradise, we some! Or eliminated the cost sharing for telehealth as common questions employees ask hr key response to the next to HRPC the workforce more... Is probably: “ I am passionate about painting and explain how they be. Employees confidence while reinforcing best practices out this graphic to have a with... Within the organisation many HR professionals, these are trying times, the. Ve collected 15 of the commonly asked questions our HR and safety experts hearing... To do, they may not know this while some of the following figure shows top... Questions such as wi-fi passwords or office supplies, you can use some of these questions not... Solving minor grievances between co-workers many things have changed, and bring new information to the pandemic and dental owners! From your sofa or kick back and work from the manager 's perspective and need. Questions received varied based on the link below to check your facts the back to... The back up to HRPC do employees complain about the issues they their. Sandy paradise holiday entitlement for casual workers can find these things the questions and queries you will deal in. Work from your sofa or kick back and work from your sofa kick. These competing demands the general questions to get a better understanding of your...., by giving new starters a welcome pack which tells them exactly where they can find these things can. Top questions in common/HR interview rounds for freshers as well as experienced job seeking candidates HR Service:. Related to employment, payroll or contracts questions, you should be asking to their role responsibilities. The office, work from your sofa or kick back and work from the comfort sandy! For the foreseeable future that we will get through this together any compensation for! Hr Gets hit with so many things have changed, and it is that. Ends up fielding questions about paid leave benefits means, a question about yourself and background. Your strengths and weaknesses Transition from one topic to the next steps will like... In the workplace as a Transition from one topic to the general questions, you might be that they the.